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Right from the start, Clem Tech impressed us with their efficient, professional manner - an approach that not only inspired confidence, but also generated the results we were looking for. We require an effective solution for our clients, and Clem Tech achieved this.
Because of years of experience, Clem Tech have been able to provide us with outstanding service and we would highly recommend to all.
We’ve been using Clem Tech Pty Ltd for the last 12 years. Clem Tech give us quick service and on most occasions our equipment is back online the same day, if not they were able to indicate what was causing the delay and how long we would be without the equipment.
We are extremely happy with Clem Tech and their team of professional tradesman and administrative staff.
The Restaurant Industry is heavily reliant on equipment performing 100%, and down time due to breakdowns from faulty or poorly supported equipment can literally cost hundreds of dollars an hour. We need technicians that understand our needs and work with us. Clem Tech has always met and exceeded our expectations.
When the pressure is on I want this team looking after me.
I have been a customer of Clem Tech for approx. 11 years and have noticed they just keep getting better every year. Hardy and his team, right from the office girls to the on the floor service techs are focused on getting my business back to what we do quickly.
The service is first rate and I am guaranteed that the job is done to the equipment specifications every time. I can sleep at night knowing that as an employer my staff are working with equipment that is safe and reliable to use.
I have now relocated to Tasmania from Victoria. The very first thing I did was to engage Clem Tech to come to my stores and ensure my new businesses were safe as the previous service contractors were not as competent as Clem Tech.
We have had the pleasure of working with Clem Tech Pty Ltd as our preferred repairer of kitchen equipment over the years. Their professionalism, promptness and great overall knowledge of machinery has always proven thorough compared to previous companies we have given the same opportunity to.
We wish to express our appreciation at the way in which you assisted us in overcoming our problem with the oven. Your response was timely and helped us to reduce the tension in the operation due to the difficulty. Can you also express our gratitude to your service person for his effort.
I spoke with my manager today and he was really pleased with the tech you sent out on Friday. He said he kept him in the loop and explained what he was doing and all in all was just a nice guy.
Just a quick note to say thanks for your prompt response and professional service. As well as being in hospitality, I founded some 17 years ago, and continue to own to this day, a large engineering company, which specialises in technical builds/supplies to key clients such as defence and some large government bodies. I have a team of technicians that I send around the country and various parts of the globe carrying out service and installation programmes, and must say, your technician today is a fine example of true serviceman professionalism and an enormous asset to your crew. He conducted himself at all times with the utmost of professionalism and carried the job out with diligence.
I feel very strongly in giving praise where due, and unfortunately in this day and age the gratitude somewhat lacks in most industries. I have technicians working in active military zones with Defence Force, and truly know the value of good people, you guys most obviously do as well.
Dealing with your company was a pleasure from the moment your team answered the phone. I will certainly look no further whenever I need equipment in my restaurant serviced, and will further recommend your services to everyone else I know in this field.
I look forward to dealing with yourselves in the near future.